Shipping Guide
Making and Shipping
I start creating handmade berets within 2-3 business days of receiving payment, and the process usually takes 2-4 days to complete.
I ship internationally via Sendle—a courier service. International orders usually take up to a week to deliver. But it can take longer to reach remote places.
Domestic orders take roughly 3 days via Australia Post to arrive but can be delayed due to the current COVID situation.
Any other questions please email me at francesislandberet@gmail.com
Returns and Exchanges
Easy and complimentary, within 14 days.
Ship items back within 14 days of delivery.
Request a cancellation within 2 days of purchase.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.